{"id":16221,"date":"2025-09-22T10:00:00","date_gmt":"2025-09-22T08:00:00","guid":{"rendered":"https:\/\/sayagency.com\/?p=16221"},"modified":"2025-09-29T18:06:13","modified_gmt":"2025-09-29T16:06:13","slug":"neuromarketing-and-advertising-how-the-brain-shapes-purchasing-decisions","status":"publish","type":"post","link":"https:\/\/sayagency.com\/en\/neuromarketing-and-advertising-how-the-brain-shapes-purchasing-decisions\/","title":{"rendered":"Neuromarketing and Advertising: how the brain shapes purchasing decisions"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-ee687c64b2800401031b14c1a9660a1e\"><em>by <a href=\"https:\/\/sayagency.com\/people\/adv-team\/ilaria-castaldello\/\">Ilaria Castaldello<\/a><\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-7ed70f60e60c426d8bfabc16354ee503\">Every day we scroll through dozens \u2013 if not hundreds \u2013 of ads, videos, headlines and images. We live surrounded by content. Some catch our attention instantly, others annoy us. Some push us to buy, others slip by unnoticed.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-9ea9de3557edab6b4469dff93e6affdc\"><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-481d75099dba2e71ab3e33efd05882de\">But why? What happens in our brain when we interact with these stimuli? The answer lies in <strong>Neuromarketing<\/strong>: an approach that blends neuroscience, psychology and marketing to truly understand what drives our decisions.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<section class=\"toc-service-section vertical-padded\" id=\"toc-service-section-4a1baab183b949d02ba427c5ebd6e907\">\n    <div class=\"container\">\n        <div class=\"toc-wrapper\">\n            <div class=\"col\">\n                                    <div class=\"toc-title title\"><p>What we will cover in this article<\/p>\n<\/div>\n                            <\/div>\n            <div class=\"col\">\n                                    <div class=\"toc-content text typography\"><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#ads\"><span style=\"font-weight: 400;\">Why do I react differently to ads?<\/span><\/a><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#click\"><span style=\"font-weight: 400;\">Emotional triggers: what really makes us click?<\/span><\/a><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#click\"><span style=\"font-weight: 400;\">The science behind visual stimuli and memory<\/span><\/a><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#expressions\"><span style=\"font-weight: 400;\">The power of music, sound design and micro-expressions<\/span><\/a><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#decisions\"><span style=\"font-weight: 400;\">How cognitive biases influence purchasing decisions<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#reality\">The theory of clickbait: promises vs. reality<\/a><\/li>\n<\/ul>\n<\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color has-x-large-font-size wp-elements-050def9ff6d8b72139f8400c828a66d2\" id=\"ads\" style=\"color:#659a8b\">Why do I react differently to ads, even when they promote the same product or service?<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-9ea9de3557edab6b4469dff93e6affdc\"><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-f382ee09c6ce9607daf31c1ccc54fd8b\">Imagine two ads promoting the very same service. One grabs your attention and drives you to click. The other leaves you indifferent \u2013 or worse, irritated. Yet the message is almost identical.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-c848be693528043caf677607e0f78238\">The difference doesn\u2019t just lie in design or copy: <strong>it\u2019s in your brain\u2019s response<\/strong>. Emotions, memories, decision-making shortcuts, even your mood at that moment, shape how you perceive a communication.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-e7efdc29221555e882d86adb3ea6f74e\">Neuromarketing was born precisely to answer this: <strong>why do certain things activate us, while others don\u2019t?<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color has-x-large-font-size wp-elements-bbfde1eca49c4efeba1257477738daa6\" id=\"click\" style=\"color:#659a8b\">Emotional triggers: what really makes us click?<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-8207be72768c319ed2e4fbb46bbd1fb4\">The first level of activation is always <strong>emotional<\/strong>. When we scroll a feed, we don\u2019t rationally evaluate \u2013 we <strong><em>feel<\/em><\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-f2e5e875f9cf3b1caa5fab7d0d27c85a\">Key emotions that drive action include:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-6fa60f25a2051c304c20d6ac10ad10da\"><strong>Curiosity<\/strong>: the irresistible pull of \u201cI need to know more\u201d. Headlines that hint at secrets or revelations draw us in.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-2cf6b57e84ca8bb73b43533169afef56\"><strong>FOMO (Fear of Missing Out)<\/strong>: urgency created by \u201conly today\u201d or \u201clast items available\u201d.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-8d93a6bfff5999ad1fe407849c6ab079\"><strong>Belonging<\/strong>: when a message reflects who we are \u2013 or want to be \u2013 we feel recognised.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-0d3f54ca61a8a81604629f1ae2fb3244\"><strong>Validation<\/strong>: we\u2019re drawn to content that makes us feel seen, understood, accepted.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-fe43cc9a146b9583985b52ff221a6f1f\"><strong>Excitement and surprise<\/strong>: novelty, twists, unexpected turns stimulate action.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-01e3669b46d27155287c946b4191bde7\"><strong>Empathy<\/strong>: when a brand shows it understands our struggles, trust and affinity grow.<br><\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-49edf475db6adbafdd3c20326739cc96\">However, <strong>it\u2019s not enough to trigger an emotion<\/strong>. If the message feels <strong>forced<\/strong>, <strong>manipulative<\/strong> or <strong>irrelevant<\/strong>, the brain automatically rejects it.&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-f385336f0cdf8284b7bf098fda568b31\"><strong>Overload<\/strong> can have the same effect: too many stimuli create confusion and fatigue, leading to disengagement.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color has-x-large-font-size wp-elements-91e4ae0085ad3c7dcd9a58321de57840\" id=\"memory\" style=\"color:#659a8b\">The science behind visual stimuli and memory<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-b655af5c6662370943906e70373e8283\">Our brain is a powerful visual processor \u2013 it\u2019s estimated we process images <strong>60,000 times faster than text<\/strong>. That\u2019s why an effective image makes a message far more memorable than words alone.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-0091e96c338366d08342d54ee352415a\">A key concept is the <strong>Picture Superiority Effect<\/strong>: pairing a message with a relevant image drastically increases recall, because it stimulates both the logical and emotional areas of the brain.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-629d47d82a9d09420cd03c5597cd13de\"><strong>Repetition of<\/strong> <strong>visual patterns<\/strong> also builds memory. Colours, shapes and consistent layouts create familiarity and brand recognition. Think Tiffany blue or Disney\u2019s font \u2013 instantly recognisable through a single element.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-530694380e506a3180f4f9eed987586a\">Neuromarketing studies also show that the <strong>placement of elements<\/strong> (titles on the left, images on the right, CTA at the bottom right) isn\u2019t random: it follows natural eye-tracking paths.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color has-x-large-font-size wp-elements-7b7bfdfb77d3b14e24bfa7edaae96898\" id=\"expressions\" style=\"color:#659a8b\">The power of music, sound design and micro-expressions<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-79ed6b74bb1c6907f4d065be509f29f0\">If visuals speak to the eyes, <strong>sound speaks directly to the subconscious<\/strong>. Music and sound design can completely transform impact: <strong>a slow ambient track<\/strong> induces calm and reflection, <strong>a fast beat<\/strong> stimulates energy and action, <strong>subtle sound effects<\/strong> (a click, a whoosh) guide focus, signal quality and attention to detail.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-9ea9de3557edab6b4469dff93e6affdc\"><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-7744aa14b66fda8c1e66ef4a55fcb177\">Think of the <em>Psycho<\/em> theme or Ennio Morricone\u2019s scores \u2013 instantly evoking deep emotions, regardless of imagery.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-9ea9de3557edab6b4469dff93e6affdc\"><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-ebb129fac7e6e2ee033b8e7199496e79\">And then there are <strong>micro-expressions<\/strong> \u2013 tiny, <strong>involuntary facial movements <\/strong>our brain captures even without conscious awareness. A half-smile or raised eyebrow can convey authenticity, empathy and trust. And <strong>trust<\/strong>, we know, is the foundation of conversion.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color has-x-large-font-size wp-elements-0b564cc4169c5d37c85d5a46d3b0783c\" id=\"decisions\" style=\"color:#659a8b\">How cognitive biases influence purchasing decisions<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-1928aa8409b99550f0ae668aca39bb97\">Our choices are rarely purely rational. The brain uses shortcuts \u2013 <strong>decision heuristics<\/strong> (see Kahneman and Tversky) \u2013 to decide quickly and efficiently.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-9ea9de3557edab6b4469dff93e6affdc\"><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-daa9796b68d6930e46691c39e963956e\">The most relevant in Neuromarketing include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-f926ce10798bff4239ca51217513161d\"><strong>Anchoring<\/strong>: the first number we see (e.g. \u201cWas \u20ac100, now \u20ac60\u201d) shapes our perception of value.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-7e349d779fb08c73653e0f43cdb2c4cb\"><strong>Social proof<\/strong>: we trust others\u2019 opinions. Likes, comments, reviews directly influence us.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-1658f2d41a450c11a75051896a79819e\"><strong>Scarcity and FOMO<\/strong>: \u201cOnly 3 left\u201d, \u201cOffer ends at midnight\u201d. Even when we know it\u2019s a tactic, it works.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-b3271e17eaf6136e7d494bdee61067ce\"><strong>Authority<\/strong>: we believe those we perceive as experts or authoritative. Hence the effectiveness of testimonials, badges, personal brands.<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-04979ee7d319cb302606a0c61f377ee6\"><strong>Confirmation bias<\/strong>: we seek content that confirms what we already believe, reinforcing confidence in our choices.<br><\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-31cd224bd4e83dc63a8cdb0af9df21bf\">For brands, understanding these mechanisms means communicating more effectively \u2013 not to manipulate, but to <strong>align with how the human mind truly works<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color has-x-large-font-size wp-elements-abc830b40339483f9e1eab81bb3b0bed\" id=\"reality\" style=\"color:#659a8b\">The theory of clickbait: promises vs. reality<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-5c84f1af2d26782c9d1cd039bdd41e7a\">The term<strong> clickbait<\/strong> has a bad reputation, often linked to misleading, sensational content. But analysed through Neuromarketing, its mechanics rely on two real levers:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-e9e6e991c17a8f8f947099f2572e72c5\"><strong>Curiosity gap<\/strong>: headlines that create an open question trigger an urge to fill the information void (\u201cDiscover the secret no one told you\u2026\u201d).<br><\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-e9f1d8e84c039b141801ecb252548f3f\"><strong>Emotional triggers<\/strong>: surprise, fear, excitement (\u201cYou won\u2019t believe what happened next\u2026\u201d).<br><\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-a7debbf452b7ba55759d9fd9f021d840\">The issue arises when content <strong>fails to deliver<\/strong> on the promise. This leads to disappointment \u2013 and <strong>lost trust is hard to regain.<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-d409a25d7f296cf90a0126eadca31cf1\">The key isn\u2019t to avoid clickbait mechanisms, but to <strong>use them responsibly<\/strong>. Good content can intrigue and engage, but must<strong> remain consistent and deliver real value<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-large-font-size wp-elements-50b0dddcc60cd25c449e1e34a8b878ca\"><strong>Do you want to make your digital communication more effective?<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-d669b8cec8608cf19d3b51922c89b07e\">Understanding how the human mind works is essential to design messages and content that truly resonate.At SAY, we apply these principles strategically and creatively, helping you build communication experiences that work.<\/p>\n\n\n\n<section class=\"content-section content vertical-padded\"\n         id=\"content-section-2144861281\"\n         style=\"background-color: #FFFFFF\">\n    <div class=\"container\">\n        <div class=\"content-section__inner centered text-primary\">\n            <div class=\"col\">\n                                            <\/div>\n\n            <div class=\"col\">\n                                    <div class=\"text typography fade-in\"><p>Get in touch to find out how we can support you.<\/p>\n<\/div>\n                \n                                    <div class=\"cta-box\">\n                                                    <div class=\"cta-button\">\n                                <a class=\"btn-primary\"\n                                   href=\"https:\/\/sayagency.com\/en\/contact-us\/\"\n                                   title=\"Contact us\">\n                                    <span data-title=\"Contact us\">Contact us<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                              d=\"M7 7C7 6.44772 7.44772 6 8 6H17C17.5523 6 18 6.44772 18 7V16C18 16.5523 17.5523 17 17 17C16.4477 17 16 16.5523 16 16V9.41421L7.70711 17.7071C7.31658 18.0976 6.68342 18.0976 6.29289 17.7071C5.90237 17.3166 5.90237 16.6834 6.29289 16.2929L14.5858 8H8C7.44772 8 7 7.55228 7 7Z\"\n                              fill=\"\"><\/path>\n                        <\/svg>                                <\/a>\n                            <\/div>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>by Ilaria Castaldello Every day we scroll through dozens \u2013 if not hundreds \u2013 of ads, videos, headlines and images. We live surrounded by content. Some catch our attention instantly, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":16229,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[171],"tags":[],"class_list":["post-16221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Neuromarketing and Advertising: how the brain shapes purchasing decisions<\/title>\n<meta name=\"description\" content=\"by Ilaria Castaldello Every day we scroll through dozens \u2013 if not hundreds \u2013 of ads, videos, headlines and images. We live surrounded by content. 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