{"id":15408,"date":"2024-12-17T09:52:24","date_gmt":"2024-12-17T08:52:24","guid":{"rendered":"https:\/\/sayagency.com\/universe_or_service\/perform\/it-development\/websites-development\/chatbot\/"},"modified":"2025-09-04T16:36:54","modified_gmt":"2025-09-04T14:36:54","slug":"chatbot","status":"publish","type":"universe_or_service","link":"https:\/\/sayagency.com\/en\/perform\/it-development\/websites-development\/chatbot\/","title":{"rendered":"Chatbot"},"content":{"rendered":"    <section class=\"intro-section vertical-padded\" id=\"intro-section-0bfc24e43771edfe9b75e7a714db4bd4\">\n        <div class=\"container\">\n            <div class='intro-section__inner'>\n                <h1 class=\"title intro-title\"><p>Chatbots for businesses<\/p>\n<\/h1>\n                                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n    <section class=\"img-content-section bottom-padded\" id=\"image-content-section-1780248568\">\n                    <style>\n                #image-content-section-1780248568.img-content-section .img-content-section__inner .img-box::before {\n                    background: rgba(101,154,139,0.5);\n                    mix-blend-mode: color;\n                }\n            <\/style>\n                <div class=\"img-content-section__inner image-full\">\n\n            \n            <div class=\"img-box\">\n                <img decoding=\"async\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2024\/12\/20240219-SAY-SEO_ADV-scheda-servizio-sito-say20-1.jpg\" alt=\"\"\n                     width=\"1920\" height=\"1080\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 1920px; --smush-placeholder-aspect-ratio: 1920\/1080;\" \/>\n            <\/div>\n            <div class=\"content-box\">\n                <div class=\"titles fade-in\">\n                                                                <div class=\"title\"><h2>We design virtual assistants<\/h2>\n<h2>for your business<\/h2>\n<\/div>\n                                    <\/div>\n                <div class=\"content-buttons fade-in\">\n                                            <div class=\"content typography\"><p>Being everywhere and always having the right answer ready is impossible.<\/p>\n<p>&nbsp;<\/p>\n<p>But <strong>chatbots and virtual assistants<\/strong> equipped with Artificial Intelligence can do it, every day, in your place.<\/p>\n<\/div>\n                                                                <div class=\"cta-box\">\n                                                            <div class=\"cta-button\">\n                                    <a class=\"btn-secondary\"\n                                       href=\"https:\/\/sayagency.com\/contact-us\/\"\n                                       title=\"Contact us\">\n                                        <span data-title=\"Contact us\">Contact us<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                              d=\"M7 7C7 6.44772 7.44772 6 8 6H17C17.5523 6 18 6.44772 18 7V16C18 16.5523 17.5523 17 17 17C16.4477 17 16 16.5523 16 16V9.41421L7.70711 17.7071C7.31658 18.0976 6.68342 18.0976 6.29289 17.7071C5.90237 17.3166 5.90237 16.6834 6.29289 16.2929L14.5858 8H8C7.44772 8 7 7.55228 7 7Z\"\n                              fill=\"\"><\/path>\n                        <\/svg>                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<section class=\"content-section content bottom-padded\"\n         id=\"content-section-864364914\"\n         style=\"background-color: #FFFFFF\">\n    <div class=\"container\">\n        <div class=\"content-section__inner centered text-primary\">\n            <div class=\"col\">\n                                            <\/div>\n\n            <div class=\"col\">\n                                    <div class=\"text typography fade-in\"><p>At SAY <strong>we design virtual assistants for companies in the form of chatbots<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>We study <strong>natural and functional conversational flows<\/strong>, to reduce staff effort, optimize work timelines, offer useful experiences and dialogue with users at any time.<\/p>\n<\/div>\n                \n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n    <section class=\"cards-icon-slider-section vertical-padded\" id=\"cards-icon-slider-section-866195242\">\n        <div class=\"cards-icon-slider-section__inner\">\n            <div class=\"intro-content container\">\n                                                <div class=\"title fade-in\"><p>What are the application areas of chatbots in conversational marketing?<\/p>\n<\/div>\n                    <\/div>\n        <div class=\"swiper cards-icon-carousel mobile-full\">\n            <ul class=\"swiper-wrapper cards-list\">\n                                    <li class=\"icon-card post swiper-slide\" style=\"border-top: 3px solid #659a8b;\">\n                        <div>\n                                                        <h3 class=\"card-title\">E-commerce<\/h3>\n                        <\/div>\n                                                    <div class=\"content cards-typography\"><p>At SAY we develop chatbots for e-commerce, which recommend products in line with their needs to those browsing your site and update them on the latest offers.<\/p>\n<\/div>\n                                            <\/li>\n                                    <li class=\"icon-card post swiper-slide\" style=\"border-top: 3px solid #659a8b;\">\n                        <div>\n                                                        <h3 class=\"card-title\">Customer care<\/h3>\n                        <\/div>\n                                                    <div class=\"content cards-typography\"><p>We build chatbots designed for customer care: they are (literally) available at any time, to respond to any request. And if they don&#8217;t find the solution, they put the customer in contact with the support staff.<\/p>\n<\/div>\n                                            <\/li>\n                                    <li class=\"icon-card post swiper-slide\" style=\"border-top: 3px solid #659a8b;\">\n                        <div>\n                                                        <h3 class=\"card-title\">Hospitality<\/h3>\n                        <\/div>\n                                                    <div class=\"content cards-typography\"><p>We design conversational solutions for receptions: for example, guests can ask for information directly from the bot, avoiding staff having to repeat it multiple times.<\/p>\n<\/div>\n                                            <\/li>\n                                    <li class=\"icon-card post swiper-slide\" style=\"border-top: 3px solid #659a8b;\">\n                        <div>\n                                                        <h3 class=\"card-title\">Home banking<\/h3>\n                        <\/div>\n                                                    <div class=\"content cards-typography\"><p>What if someone needed assistance from the bank in the middle of the night? They can ask for support from their credit institution&#8217;s web chatbot, on the website or directly on the home banking app.<\/p>\n<\/div>\n                                            <\/li>\n                                    <li class=\"icon-card post swiper-slide\" style=\"border-top: 3px solid #659a8b;\">\n                        <div>\n                                                        <h3 class=\"card-title\">Gamification<\/h3>\n                        <\/div>\n                                                    <div class=\"content cards-typography\"><p>Conversational interfaces also engage users with games and questions. At SAY we can study quizzes together for the most loyal customers, with prizes up for grabs and apply other gamification logics to entertain and build loyalty among people.<\/p>\n<\/div>\n                                            <\/li>\n                            <\/ul>\n            <div class=\"pagination-element\"><\/div>\n            <div class=\"navigation-element\">\n                <div class=\"swiper-button-prev news-prev-slide\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"\n                         fill=\"none\">\n                        <path d=\"M15.75 19.5L8.25 12L15.75 4.5\" stroke=\"#3E4D4C\" stroke-width=\"1.5\"\n                              stroke-linecap=\"square\"\/>\n                    <\/svg>\n                <\/div>\n                <div class=\"swiper-button-next news-next-slide\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\"\n                         fill=\"none\">\n                        <path d=\"M8.75 4.5L16.25 12L8.75 19.5\" stroke=\"#3E4D4C\" stroke-width=\"1.5\"\n                              stroke-linecap=\"square\"\/>\n                    <\/svg>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<section class=\"content-section content vertical-padded\"\n         id=\"content-section-88bffebf65b767332a80a10af512111a\"\n         style=\"background-color: #f9f9f9\">\n    <div class=\"container\">\n        <div class=\"content-section__inner layout-30-70 text-primary\">\n            <div class=\"col\">\n                                                    <div class=\"title fade-in\"><h2>How we open a dialogue with your target on different channels<\/h2>\n<\/div>\n                            <\/div>\n\n            <div class=\"col\">\n                                    <div class=\"text typography fade-in\"><p>Through our method, flexible and measurable, we achieve the set objectives and monitor the results achieved.<\/p>\n<ul>\n<li><strong>We analyze the objectives<\/strong> of the touchpoint and the communication content.<\/li>\n<li><strong>We study your assistant&#8217;s tone of voice<\/strong>, to give it a recognizable personality in line with your company values. Politeness, irony, seriousness, wisdom, liveliness: what will be the character of your new virtual team member?<\/li>\n<li><strong>We establish which and how many conversational flows to activate<\/strong> and then develop them according to a &#8220;choice&#8221; system, based on the option selected by the person. In the case of an assistant equipped with artificial intelligence, we educate it to recognize an initial pool of expressions useful for creating natural dialogue.<\/li>\n<li><strong>We monitor the most useful insights<\/strong> from interactions between the assistant and the user, to perfect performance.<\/li>\n<\/ul>\n<\/div>\n                \n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n    <section class=\"benefits-list-section vertical-padded bg-white\" id=\"benefits-list-section-355892907\">\n        <div class=\"container\">\n            <div class=\"benefits-list-section__inner\">\n                <div class=\"intro-content\">\n                                                            <div class=\"title fade-in\"><p>Why should you have a chatbot?<\/p>\n<\/div>\n                                    <\/div>\n                <ul class=\"list-rows\">\n                                            <li class=\"list-row\">\n                            <p class=\"text\">Offer 24\/7 service to your customers<\/p>\n                        <\/li>\n                                            <li class=\"list-row\">\n                            <p class=\"text\">Reduce staff effort for low-value and repetitive operations<\/p>\n                        <\/li>\n                                            <li class=\"list-row\">\n                            <p class=\"text\">Analyze conversational interaction data and derive useful insights for your business<\/p>\n                        <\/li>\n                                            <li class=\"list-row\">\n                            <p class=\"text\">You have a tool available to inform, engage and build loyalty among people.<\/p>\n                        <\/li>\n                                    <\/ul>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n    <section class=\"cards-slider-section bottom-padded\" id=\"cards-slider-section-1526095592\">\n            <div class=\"cards-slider-section__inner\">\n                <div class=\"intro-content container\">\n                                                                <div class=\"title fade-in\"><p>Why develop your chatbot with SAY?<\/p>\n<\/div>\n                                <\/div>\n            <div class=\"swiper numbered-cards-carousel mobile-full\">\n                <ul class=\"swiper-wrapper cards-list\">\n                                            <li class=\"numbered-card post swiper-slide\">\n                            <h3 class=\"card-title\">Innovation and marketing experts<\/h3>\n                                                            <div class=\"content cards-typography\"><p>At SAY we combine advanced technical skills with effective marketing strategies to offer innovative solutions to our clients. We are always up to date with the latest technologies and trends in the sector, allowing you to tackle market challenges with cutting-edge tools and tailor-made strategies.<\/p>\n<\/div>\n                                                    <\/li>\n                                            <li class=\"numbered-card post swiper-slide\">\n                            <h3 class=\"card-title\">360-degree project management<\/h3>\n                                                            <div class=\"content cards-typography\"><p>We manage every aspect of your project, from technical development to crafting an emotional tone of voice that is consistent with your brand identity. This comprehensive approach allows us to guarantee effective communications that engage your audience and strengthen your image in the market.<\/p>\n<\/div>\n                                                    <\/li>\n                                            <li class=\"numbered-card post swiper-slide\">\n                            <h3 class=\"card-title\">Continuous monitoring and optimisation<\/h3>\n                                                            <div class=\"content cards-typography\"><p>We constantly analyse performance using detailed statistics. If necessary, we intervene with targeted optimisations to improve results. This data-driven approach ensures that every action is measurable and geared towards business objectives.<\/p>\n<\/div>\n                                                    <\/li>\n                                    <\/ul>\n                <div class=\"pagination-element\"><\/div>\n                <div class=\"navigation-element\">\n                    <div class=\"swiper-button-prev news-prev-slide\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"\n                             fill=\"none\">\n                            <path d=\"M15.75 19.5L8.25 12L15.75 4.5\" stroke=\"#3E4D4C\" stroke-width=\"1.5\"\n                                  stroke-linecap=\"square\"\/>\n                        <\/svg>\n                    <\/div>\n                    <div class=\"swiper-button-next news-next-slide\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\"\n                             fill=\"none\">\n                            <path d=\"M8.75 4.5L16.25 12L8.75 19.5\" stroke=\"#3E4D4C\" stroke-width=\"1.5\"\n                                  stroke-linecap=\"square\"\/>\n                        <\/svg>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<section class=\"content-section content top-padded\"\n         id=\"content-section-b8cdb5c42480f88c3690efbf11bc95fe\"\n         style=\"background-color: #FFFFFF\">\n    <div class=\"container\">\n        <div class=\"content-section__inner layout-50-50 text-primary\">\n            <div class=\"col\">\n                                                    <div class=\"title fade-in\"><h2>Case Study<\/h2>\n<\/div>\n                            <\/div>\n\n            <div class=\"col\">\n                                    <div class=\"text typography fade-in\"><p>Let our successes inspire you<\/p>\n<\/div>\n                \n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n    <section class=\"case-studies-slider-section vertical-padded\" id=\"case-studies-slider-section-262da8014d7d6e3c30cd4b6a9bb7a3381086523811\"\n             style=\"background-color: #FFFFFF;\">\n        <div class=\"case-studies-slider-section__inner\">\n            <div class=\"case-studies-wrapper\">\n                <div id=\"case-studies-element\" class=\"case-studies-element\">\n                    <div class=\"case-studies-element__inner\">\n                        <div class=\"swiper case-studies-carousel mobile-full\">\n                            <ul class=\"swiper-wrapper posts-list\">\n                                                                    <li class=\"case-study-card post swiper-slide\">\n                                        <div class=\"case-study-card__inner\">\n                                            <a class=\"\" href=\"https:\/\/sayagency.com\/en\/case-studies\/adap-formazione\/\">\n                                                <div class=\"card-img\">\n                                                                                                            <img decoding=\"async\" width=\"1920\" height=\"900\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Adap_1920x900-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image lazyload\" alt=\"\" data-srcset=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Adap_1920x900-1.jpg 1920w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Adap_1920x900-1-300x141.jpg 300w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Adap_1920x900-1-1024x480.jpg 1024w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Adap_1920x900-1-768x360.jpg 768w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Adap_1920x900-1-1536x720.jpg 1536w\" data-sizes=\"(max-width: 1920px) 100vw, 1920px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1920px; --smush-placeholder-aspect-ratio: 1920\/900;\" \/>                                                                                                                                                                <img decoding=\"async\" class=\"logo-case lazyload\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/adap.png\"\n                                                             width=\"650\" height=\"400\" alt=\"adap\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 650px; --smush-placeholder-aspect-ratio: 650\/400;\" \/>\n                                                                                                    <\/div>\n                                                <div class=\"card-content flex flex-col justify-start pb-4\">\n                                                    <h3 class=\"card-title\">Adap Formazione<\/h3>\n                                                                                                            <p class=\"excerpt\">DEM and ADV<\/p>\n                                                                                                    <\/div>\n                                            <\/a>\n                                        <\/div>\n                                    <\/li>\n                                                                                                    <li class=\"case-study-card post swiper-slide\">\n                                        <div class=\"case-study-card__inner\">\n                                            <a class=\"\" href=\"https:\/\/sayagency.com\/en\/case-studies\/bloomest\/\">\n                                                <div class=\"card-img\">\n                                                                                                            <img decoding=\"async\" width=\"1920\" height=\"900\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Bloomest_1920x900.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image lazyload\" alt=\"\" data-srcset=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Bloomest_1920x900.jpg 1920w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Bloomest_1920x900-300x141.jpg 300w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Bloomest_1920x900-1024x480.jpg 1024w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Bloomest_1920x900-768x360.jpg 768w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/SAY-Case-Bloomest_1920x900-1536x720.jpg 1536w\" data-sizes=\"(max-width: 1920px) 100vw, 1920px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1920px; --smush-placeholder-aspect-ratio: 1920\/900;\" \/>                                                                                                                                                                <img decoding=\"async\" class=\"logo-case lazyload\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/bloomest.png\"\n                                                             width=\"650\" height=\"400\" alt=\"bloomest\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 650px; --smush-placeholder-aspect-ratio: 650\/400;\" \/>\n                                                                                                    <\/div>\n                                                <div class=\"card-content flex flex-col justify-start pb-4\">\n                                                    <h3 class=\"card-title\">Bloomest<\/h3>\n                                                                                                            <p class=\"excerpt\">Brand positioning<\/p>\n                                                                                                    <\/div>\n                                            <\/a>\n                                        <\/div>\n                                    <\/li>\n                                                                                                    <li class=\"case-study-card post swiper-slide\">\n                                        <div class=\"case-study-card__inner\">\n                                            <a class=\"\" href=\"https:\/\/sayagency.com\/en\/case-studies\/ambiente-1985\/\">\n                                                <div class=\"card-img\">\n                                                                                                            <img decoding=\"async\" width=\"1920\" height=\"697\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/Ambiente1985_Header.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image lazyload\" alt=\"\" data-srcset=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/Ambiente1985_Header.jpg 1920w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/Ambiente1985_Header-300x109.jpg 300w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/Ambiente1985_Header-1024x372.jpg 1024w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/Ambiente1985_Header-768x279.jpg 768w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/Ambiente1985_Header-1536x558.jpg 1536w\" data-sizes=\"(max-width: 1920px) 100vw, 1920px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1920px; --smush-placeholder-aspect-ratio: 1920\/697;\" \/>                                                                                                                                                                <img decoding=\"async\" class=\"logo-case lazyload\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/03\/ambiente1985.png\"\n                                                             width=\"650\" height=\"400\" alt=\"ambiente1985\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 650px; --smush-placeholder-aspect-ratio: 650\/400;\" \/>\n                                                                                                    <\/div>\n                                                <div class=\"card-content flex flex-col justify-start pb-4\">\n                                                    <h3 class=\"card-title\">Ambiente 1985\u00a0<\/h3>\n                                                                                                    <\/div>\n                                            <\/a>\n                                        <\/div>\n                                    <\/li>\n                                                                                                    <li class=\"case-study-card post swiper-slide\">\n                                        <div class=\"case-study-card__inner\">\n                                            <a class=\"\" href=\"https:\/\/sayagency.com\/en\/case-studies\/politecnica-2\/\">\n                                                <div class=\"card-img\">\n                                                                                                            <img decoding=\"async\" width=\"1920\" height=\"900\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/02\/01_Politecnica_1920x900-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image lazyload\" alt=\"\" data-srcset=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/02\/01_Politecnica_1920x900-1.jpg 1920w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/02\/01_Politecnica_1920x900-1-300x141.jpg 300w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/02\/01_Politecnica_1920x900-1-1024x480.jpg 1024w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/02\/01_Politecnica_1920x900-1-768x360.jpg 768w, https:\/\/sayagency.com\/wp-content\/uploads\/2025\/02\/01_Politecnica_1920x900-1-1536x720.jpg 1536w\" data-sizes=\"(max-width: 1920px) 100vw, 1920px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1920px; --smush-placeholder-aspect-ratio: 1920\/900;\" \/>                                                                                                                                                                <img decoding=\"async\" class=\"logo-case lazyload\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2025\/02\/politecnica.png\"\n                                                             width=\"650\" height=\"400\" alt=\"politecnica\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 650px; --smush-placeholder-aspect-ratio: 650\/400;\" \/>\n                                                                                                    <\/div>\n                                                <div class=\"card-content flex flex-col justify-start pb-4\">\n                                                    <h3 class=\"card-title\">Politecnica<\/h3>\n                                                                                                    <\/div>\n                                            <\/a>\n                                        <\/div>\n                                    <\/li>\n                                                                                                    <li class=\"case-study-card post swiper-slide\">\n                                        <div class=\"case-study-card__inner\">\n                                            <a class=\"\" href=\"https:\/\/sayagency.com\/en\/case-studies\/verde-profilo\/\">\n                                                <div class=\"card-img\">\n                                                                                                            <img decoding=\"async\" width=\"1920\" height=\"697\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2024\/12\/Verde-Profilo-banner_case-study.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image lazyload\" alt=\"Verde Profilo case study\" data-srcset=\"https:\/\/sayagency.com\/wp-content\/uploads\/2024\/12\/Verde-Profilo-banner_case-study.jpg 1920w, https:\/\/sayagency.com\/wp-content\/uploads\/2024\/12\/Verde-Profilo-banner_case-study-300x109.jpg 300w, https:\/\/sayagency.com\/wp-content\/uploads\/2024\/12\/Verde-Profilo-banner_case-study-1024x372.jpg 1024w, https:\/\/sayagency.com\/wp-content\/uploads\/2024\/12\/Verde-Profilo-banner_case-study-768x279.jpg 768w, https:\/\/sayagency.com\/wp-content\/uploads\/2024\/12\/Verde-Profilo-banner_case-study-1536x558.jpg 1536w\" data-sizes=\"(max-width: 1920px) 100vw, 1920px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1920px; --smush-placeholder-aspect-ratio: 1920\/697;\" \/>                                                                                                                                                                <img decoding=\"async\" class=\"logo-case lazyload\" data-src=\"https:\/\/sayagency.com\/wp-content\/uploads\/2024\/12\/verde-profilo.png\"\n                                                             width=\"650\" height=\"400\" alt=\"verde-profilo\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 650px; --smush-placeholder-aspect-ratio: 650\/400;\" \/>\n                                                                                                    <\/div>\n                                                <div class=\"card-content flex flex-col justify-start pb-4\">\n                                                    <h3 class=\"card-title\">Verde Profilo<\/h3>\n                                                                                                    <\/div>\n                                            <\/a>\n                                        <\/div>\n                                    <\/li>\n                                                                                            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href=\"https:\/\/sayagency.com\/case-studies\/\"\n                           title=\"Discover all our Case Studies\" target=\"_blank\">\n                            <span data-title=\"Discover all our Case Studies\">Discover all our Case Studies<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                      d=\"M7 7C7 6.44772 7.44772 6 8 6H17C17.5523 6 18 6.44772 18 7V16C18 16.5523 17.5523 17 17 17C16.4477 17 16 16.5523 16 16V9.41421L7.70711 17.7071C7.31658 18.0976 6.68342 18.0976 6.29289 17.7071C5.90237 17.3166 5.90237 16.6834 6.29289 16.2929L14.5858 8H8C7.44772 8 7 7.55228 7 7Z\"\n                      fill=\"\"><\/path>\n            <\/svg>                        <\/a>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n    <section class=\"cta-section vertical-padded\" id=\"cta-section-1964841737\">\n\n                    <style>\n                #cta-section-1964841737                {\n                    height: 41.625rem\n                ;\n                }\n\n                #cta-section-1964841737                .cta-section__inner .container {\n                    align-items: center;\n                    justify-content: center;\n                }\n\n                #cta-section-1964841737                .cta-section__content {\n                    width: 100%;\n                    text-align: center;\n                }\n\n                #cta-section-1964841737                .cta-section__content .title {\n                    margin: 0 auto 2rem;\n                }\n            <\/style>\n                            <div class=\"noise-layer\"><\/div>\n            <div class=\"glow-container\">\n                <div class=\"ball\"><\/div>\n                <div class=\"ball\" style=\"--delay:-12s;--size:0.35;--speed:25s;\"><\/div>\n                <div class=\"ball\" style=\"--delay:-10s;--size:0.3;--speed:15s;\"><\/div>\n            <\/div>\n                <div class=\"cta-section__inner\">\n            <div class=\"container\">\n                <div class=\"cta-section__content\">\n                    <div class=\"subtitle\"><\/div>\n                    <div class=\"title\"><p>Together, we achieve<br \/>\nconcrete and measurable results.<\/p>\n<\/div>\n                <\/div>\n                                    <div class=\"cta-button\">\n                        <a class=\"btn-primary\" href=\"https:\/\/sayagency.com\/en\/contact-us\/\"\n                           title=\"Contact us\" target=\"\">\n                            <span data-title=\"Contact us\">Contact us<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                      d=\"M7 7C7 6.44772 7.44772 6 8 6H17C17.5523 6 18 6.44772 18 7V16C18 16.5523 17.5523 17 17 17C16.4477 17 16 16.5523 16 16V9.41421L7.70711 17.7071C7.31658 18.0976 6.68342 18.0976 6.29289 17.7071C5.90237 17.3166 5.90237 16.6834 6.29289 16.2929L14.5858 8H8C7.44772 8 7 7.55228 7 7Z\"\n                      fill=\"\"><\/path>\n            <\/svg>                        <\/a>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n    <section class=\"featured-services-section vertical-padded\" id=\"featured-services-section-1588612491\">\n        <div class=\"container\">\n            <div class=\"featured-services-section__inner\">\n                <div class=\"intro-content\">\n                                                                <div class=\"title fade-in\"><p>Other services<br \/>\nfor your web project<\/p>\n<\/div>\n                                    <\/div>\n                <ul class=\"services-rows\">\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/creativity\/brand-identity-agency\/\"\n                               title=\"Brand Identity\">\n                                <span>Brand Identity<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/perform\/it-development\/websites-development\/third-party-integrations\/\"\n                               title=\"Third-party integrations\">\n                                <span>Third-party integrations<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/creativity\/brand-identity-agency\/corporate-communication\/\"\n                               title=\"Corporate communication\">\n                                <span>Corporate communication<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/creativity\/web-copywriting\/\"\n                               title=\"Copywriting\">\n                                <span>Copywriting<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/perform\/it-development\/websites-development\/web-accessibility\/\"\n                               title=\"Web Accessibility\">\n                                <span>Web Accessibility<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/perform\/cro-ux-analysis\/\"\n                               title=\"CRO &amp; UX\">\n                                <span>CRO &amp; UX<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/perform\/email-marketing-automation\/\"\n                               title=\"Email marketing\">\n                                <span>Email marketing<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/perform\/ai-artificial-intelligence-consultancy\/\"\n                               title=\"AI &#8211; Artificial Intelligence\">\n                                <span>AI &#8211; Artificial Intelligence<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                            <li class=\"service-row\">\n                            <a class=\"service-link\" href=\"https:\/\/sayagency.com\/en\/perform\/digital-analytics-consultancy\/gdpr-iubenda-compliance\/\"\n                               title=\"GDPR \/ Iubenda compliance\">\n                                <span>GDPR \/ Iubenda compliance<\/span>\n                                <div class=\"more-link\">\n                                    <span>Discover more<\/span>\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"\n                                         fill=\"none\">\n                                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                                              d=\"M12.6438 1.25418L12.6438 0.504178L11.8938 0.504176L2.70386 0.504148L2.70385 2.00415L10.0834 2.00417L0.71312 11.3744L1.77378 12.4351L11.1438 3.06504L11.1438 10.4441H12.6438L12.6438 1.25418Z\"\n                                              fill=\"#3E4D4C\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/a>\n                        <\/li>\n                                    <\/ul>\n            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":11788,"menu_order":0,"template":"single-universe-service.php","class_list":["post-15408","universe_or_service","type-universe_or_service","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chatbot - management and consulting with AI - SAY, italian agency<\/title>\n<meta name=\"description\" content=\"SAY, italian agency: we design chatbots and virtual assistants with AI, studying natural and functional conversational flows. 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